Warranty Request
Your Peace of Mind, Our Commitment
Congratulations on your new Providence home! While we hope you enjoy comfort and peace of mind in your new home for years to come, we understand that minor issues may arise after move-in. Our dedicated warranty team is here to help address covered concerns efficiently and ensure your satisfaction.
To determine whether an issue is covered under your warranty, please download and review our Limited Warranty Manual and New Home Care Guide for detailed information. For items that are warrantied by Providence Homes, simply fill out the service request form below. Be sure to provide a clear and specific description of the defect. Once your request is submitted, our warranty or field manager will review it, and a member of our team will respond within 48 hours to guide you through the next steps.
Warranty Coverage Includes:
1 Year: Workmanship and Defective Materials
2 Years: Mechanicals
4 Years: Roofing
10 Years: Structural
In case of an emergency, please reference the Emergency Contact Sheet in your warranty materials and contact the appropriate subcontractor directly for immediate assistance.
At Providence Homes, your peace of mind is our priority, and we’re committed to making your homeownership experience as smooth and enjoyable as possible.